My dealer has said the information they get is unreliable and the trackers are very inaccurate. He said it's difficult and he thinks some customers think they're making up the details they give out! My car was ordered 2 July ( "Priority list"), it was showing as ordered, then in build for ...

Well, my estimated latest delivery date passes tomorrow and the car doesn't look to have been moved to a docks in mainland Europe yet, let alone been sent to the UK (surprise, surprise). Given, the dealer says it generally takes two weeks from docking in the UK to reaching the dealership (and as the...

I'm afraid the order tracker is talking nonsense (as are Renault when speaking to the dealer). My dealer has been told my car is due in the UK tomorrow but the French tracker says it's still being built (it has been "being built" for two solid weeks now when a quick Google suggests most ca...

Just had my now daily look at the French tracking system and my car has moved from awaiting build to being built. A quick Google suggests a new car goes through the production line within a coupe of days, so hopefully the estimated delivery date of between 25 November and 2 December is going to be h...

Thanks Tarbat, I got that far but the screen I then get doesn't show CONNEXION anywhere I can see and when I try to follow the Network/Fetch XHR/Preview route on the other screen shot which has been posted I only get an XHR (not Fetch XHR) option and when I click on XHR no new line of tabs comes up ...

Hi, I have just got the French link to work and it's quoting me a delvery date of 25 November to 2 December. I placed my order with the dealer on 2 July (although I think Renault weren't able to register it for a couple of weeks). I can see the model and version (Techno), when I click on details, bu...

Hi Shahev,

Sorry for late response (I only come on hear occasionally). Yes, I have completed an order (Techno in Shadow Grey - model and colour being the only choices required!). I have been given the same "End of the year" delivery info. as we have heard estimated before...

Hi Shahev, No heat pump I'm afraid. The extract you've given relates to the system to cool and heat the battery (not the car interior) so as to maximise it's performance and lifespan and to have it at the optimum heat for public charging (using the car's system which suggests when and where to charg...

Thanks both. I can't get past the first page on the website to book another virtual tour but I had a call from Renault today confirming cars will be available for viewing from the 20th and the caller promised to send me a new invite. Nothing has arrived yet... However, if it's less than 3 weeks befo...

Can anybody help with how I set up a virtual tour? I had an invite email. I then set up a date and time and got back a confirmation email giving me a date and time and telling me to follow the instructions in the email. Unfortunately the email was completly blank so there were no instructions. I tri...