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Car internet access.

Posted: Sat Jan 07, 2023 10:11 am
by Phorridge
I have a case open with Renault on why the apps I've installed in the car can't get internet access unless I use my phone as a hot spot or connect the cat to the house WiFi.
The default Google apps seem to have internet access but no other apps. They all give network errors.
My understanding was the on board SIM gives 2Gb data for an initial 6months.
Are others finding this?
The effected apps are:
Waze
Spotify
And 2 EV charge point apps.

Re: Car internet access.

Posted: Sat Jan 07, 2023 1:24 pm
by tarbat
You need to create an Orange account for the car. That gives you 6 months and 3GB free.
See https://www.renault.co.uk/renault-conne ... range.html

Re: Car internet access.

Posted: Tue Jan 10, 2023 1:01 pm
by Phorridge
That's that's all sorted now.

Re: Car internet access.

Posted: Sat Feb 04, 2023 10:40 am
by Adrian121
Thanks @tarbat. I had the same issue and sorted now

Re: Car internet access.

Posted: Wed Mar 08, 2023 4:54 pm
by HilmarTomas
Hi
Does it use e-sim or is there a physical card somewhere?

Re: Car internet access.

Posted: Wed Mar 15, 2023 8:36 am
by Phorridge
Not seen mention of a physical SIM so would guess Esim

Re: Car internet access.

Posted: Fri Aug 04, 2023 5:49 pm
by Diefenbaker1977
Once you'd registered for Orange Business Services, did you have to wait a few days for it to activate? I registered yesterday and linked it to the car's VIN, but the built-in apps (Amazon Music and Waze) are both saying they don't have internet access 🤷‍♂️

Re: Car internet access.

Posted: Wed Aug 09, 2023 5:20 pm
by sinlessUK
Be fun to see how long 3GB will last. Better off using a phone or MiFi and hotspot.

Re: Car internet access.

Posted: Sat Aug 26, 2023 8:56 am
by Garyevans
Hi, car arrived yesterday. I love it. I have set up the Orange 3gb option mentioned above. Any idea how I actually activate it in the car? Had the email from Orange confirming everything, I have (finally) connected My Renault to the car but no obvious sign of what to do next. Thanks in advance.

Re: Car internet access.

Posted: Sat Aug 26, 2023 9:06 am
by Jerpers
Once I linked the My Renault account to the car the data plan seemed to be working. No actual confirmation message to say it is working but has been on fine.