Context aware adaptive cruise control on UK cars

Faults and Technical chat for the Renault Megane Electric
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NosmoKing
Posts: 5
Joined: Tue Jan 10, 2023 6:31 pm

Post by NosmoKing » Fri Jan 20, 2023 3:12 pm

I see in the manual that 'context-aware' ACC is available if a subscription is activated.

'Context-aware' means that the car will understand that it is approaching sharp bends or a roundabout, and adjust speed accordingly.

Renault have told me that:

- This feature is being adapted for UK cars (as it involves changes in the algorithm to understand that we drive on the left).
- This feature will be available on new cars, when available
- It will not be possible to retro-fit this feature to any cars that have been sold before the feature is available.

So... boo

Nosmo

Phorridge
Posts: 54
Joined: Fri Dec 23, 2022 5:32 pm

Post by Phorridge » Fri Jan 20, 2023 10:50 pm

That's a real kick in the teeth for early purchasers.

Phorridge
Posts: 54
Joined: Fri Dec 23, 2022 5:32 pm

Post by Phorridge » Sun Jan 29, 2023 12:09 pm

Had a call from Renault customer services to see how how experience with the car was working out.
Mentioned the issues with reduced functions of the adaptive cruise control.
They are aware of course and told me the system was designed for driving on the right and needed to be updated for driving on the left.
It was suggested that some functionality may come in the future via an update but also that some was hardware dependent and would be available for early purchasers.
We were offered £150 for the inconvenience.
So not sure what will happen now.
I mentioned my sales receipt specifically says the adaptive cruise will slow for detected road speed signs and doesn't so a tech case has been raised.
I'm sure this will still be a limitation as the menu item to enable it doesn't exist.

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