Charging impossible

[Np35]

Anyone had this sorted yet? I too have a MY25 model which has charging impossible message sometimes. So far it hasn’t stopped me although I did get the red light today. Removing the cable and trying again worked though. I have it booked in next week but the garages all claim never seen this error. Frustrated as I got the Megan’s hoping for less hassle than I had with my Cupra Born! Turns out the Corsa e is the most reliable electric vehicle I have had

[rencar]

This problem is known about as our dealer said their own scenic had the same problem. It requires a software update and has shown itself on more recently produced scenics and Meganes (those with the updated instrument panel and android auto 12).

Dealers will need to check the Renault Dialogys system against your VIN. It is particularly random error.

[Np35]

Thanks for the update, I will push this with the dealer then.

[Ruby5569]

I have also had this problem in the last week. I bought an April 2023 registered Iconic second hand from a dealer. The problem occurred charging at home on an Easee One charger. This was the first time I've charged the car to 100% ( normally I stop at 80%). I managed to clear the error message by manually locking the car with the card key and then inserting the charging cable into the car.

[Rico1975]

I get this first thing in a morning having been no where near a charger. It's seems more apparent on a cold day ie 5 degrees or below.