Updated Android app shows preconditioning all the time

Faults and Technical chat for the Renault Megane Electric
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Phorridge
Posts: 167
Joined: Fri Dec 23, 2022 5:32 pm

Post by Phorridge »

Noticed that since the app upgrade the app shows the car preconditioning all the time.
My wife and me have the app on our phones and its the same on both.
Tried uninstalling and re-installing on the [hones but no different.

So I can't start a precondition the app thinks its running all the time.

AlexOz
Posts: 2
Joined: Mon Oct 02, 2023 6:52 am

Post by AlexOz »

i had the same issue, required unlinking the car to the Renault service and relinking.
Scurry
Posts: 1
Joined: Sun Feb 02, 2025 11:36 am

Post by Scurry »

I have gone to the car, profile, deleted the My Renault account for the dash. I added it back and have the same problem. Any thoughts?
BjornK
Posts: 3
Joined: Wed Dec 04, 2024 2:04 pm

Post by BjornK »

I had the same problem. It disappeared after I scheduled a preheating (from inside the car). After the scheduled preheating was finished, everything was OK.
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