Hi from Sydney, Australia.
When recently starting my fairly new (3,000km) e-tech, a red warning sign appeared on the screen - "Electric motor failure". I contacted Renault Road Service and they did a diagnostic scan, then advised me to take the car to the local dealer asap. Their service people did a software update and said that the issue had been resolved. On starting the car however the warning sign re-appeared. Back to the service bay and an hour later the car was ready to go, no warning sign appearing. The following day I started the car only to see the warning sign again. The car drives OK and the warning sign now disappears after a while but the questions remain, why is it appearing and what is the problem.
Would appreciate hearing if anyone has had similar experiences or can offer advice as to what might be happening. Thank you.
Electric motor failure warning
Sorry to hear that, my problem was related to me, the driver, so it's not the same issue as yours, but I will explain my problem just in case anyone sees your topic.
I started to have the Electric Motor Failure Warning come up on the dash, alsong with an sudible warning and sometimes it would bring the car speed down to 2 mph , where I had to pull over and stop and power down and power up. This happened occasionally and I mentioned this to my Renault dealership when it went into them to fix my alarm.
They told me that this can happen if the Switch under the brake pedal malfunctions. She also said that it can happen if you have the press the brake and the accelerator at the same time. As soon as she said this, I knew that was my problem because I brake with my left foot and occasionally, how ever light it is, I can be in a position where I have my feet on both pedals at the same time.
I did tell her that , that is what it must be and it's my fault but she said that they would change teh switch anyway.
I still brake with my left foot but I'm more careful these days.
I started to have the Electric Motor Failure Warning come up on the dash, alsong with an sudible warning and sometimes it would bring the car speed down to 2 mph , where I had to pull over and stop and power down and power up. This happened occasionally and I mentioned this to my Renault dealership when it went into them to fix my alarm.
They told me that this can happen if the Switch under the brake pedal malfunctions. She also said that it can happen if you have the press the brake and the accelerator at the same time. As soon as she said this, I knew that was my problem because I brake with my left foot and occasionally, how ever light it is, I can be in a position where I have my feet on both pedals at the same time.
I did tell her that , that is what it must be and it's my fault but she said that they would change teh switch anyway.
I still brake with my left foot but I'm more careful these days.
Two months later, and after much testing, the "Electric motor failure" warning sign issue is now resolved. According to the Renault technical department, high resistance was found in the 12v battery. The battery was replaced and the warning sign no longer appears. They said that this was their first experience of such an issue. Hopefully all will now be well.
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natelittle
- Posts: 46
- Joined: Mon Jul 31, 2023 8:12 am
Had this happen to me after a full traction battery replacement. I was told it's a traction battery coolant pump failure. We'll see when I get it back from Renault...
