What happened to the My Renault app?

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prettyvacant511
Posts: 16
Joined: Fri May 17, 2024 6:35 pm

Post by prettyvacant511 »

I read this post when it was first created, seems like I’ve just experienced similar issues today.

I can log into the app, everything is gone from the contracts section, all the information from the car about charge level is gone, charge planner section is gone. Tried force closing the app, rebooting the phone, still nothing. Weirdly I did get a notification from the app when my car was fully charged?! 🤔
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sinlessUK
Posts: 217
Joined: Tue May 30, 2023 6:15 pm
Location: Nottinghamshire

Post by sinlessUK »

Mines OK this morning. I did hear others had issues with it yesterday.
Usually, a Renault problem they resolve at their end.
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mto_ev
Posts: 7
Joined: Fri Jul 19, 2024 11:20 am

Post by mto_ev »

Off again today, seems to be real hit and miss this week.

Messaged Renault to see if this is related to Cloudstrike.
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