No longer connected to internet

[DaveF]

On a recent journey my Megane dropped internet access

I can no longer get traffic updates on the sat nav and my Renault app has stopped communicating with the car

Connection status shows a green tick first stage (car to tower), but Red Cross tower to cloud

I have an active orange data plan with plenty of data linked to the vehicle

Anyone had similar issues - searched the web but can find any guidance as to how to fix this!

[DaveF]

Update - both stages of connectivity status now show a Red Cross

[olivier]

Did you eventually find the reason and a fix?
I am having the same issue now and everything was working fine a week ago.

[sinlessUK]

Should be able to help!